5 Killer Ways to Manage Your Social Reputation

Originally posted at The Likeable Daily.

A reputation takes years to build, but just seconds to damage irreparably. In today’s evolving social landscape, brands need to be prepared when a crisis arises. Managing your brand’s reputation on social media is more than just developing a friendly voice. It’s a way of shaping the conversation surrounding your brand. What would you do if you found yourself in the middle of a social media fire drill tomorrow?